Adelaide Directory
Elderly Care Services in Adelaide
South Australia has approximately 310,000 people aged 65 and older, with more than two-thirds living in the Greater Adelaide metropolitan area. Finding the right care services can feel overwhelming when you don't know where to start.
This is a comprehensive, region-by-region guide to every government program, hospital service, community resource, and technology option available to elderly South Australians and their families in 2026.
Government Programs
My Aged Care (National Gateway)
The starting point for all government-funded aged care. Call to arrange an assessment for Home Care Packages (HCP) or the Commonwealth Home Support Programme (CHSP).
Phone: 1800 200 422 (Mon–Fri 8am–8pm, Sat 10am–2pm)
SA-specific ACAT teams are based at major hospitals including Royal Adelaide Hospital, Flinders Medical Centre, and The Queen Elizabeth Hospital.
Commonwealth Home Support Programme (CHSP)
Entry-level support for people who need a small amount of help to stay at home. Includes domestic assistance, social support, transport, meals, nursing, and allied health.
- Low or no cost (fees are capped and income-tested)
- No waiting list in most Adelaide metro areas for basic services
- Assessment via My Aged Care (Regional Assessment Service)
- SA providers: ACH Group, Resthaven, ECH, Uniting Communities, Helping Hand
Home Care Packages (HCP)
Four levels of coordinated care for people with more complex needs.
| Level | Support | Annual Budget | SA Wait Time |
|---|---|---|---|
| 1 | Basic care needs | $10,300 | 1–3 months |
| 2 | Low-level care | $18,100 | 3–6 months |
| 3 | Intermediate care | $39,400 | 6–9 months |
| 4 | High-level care | $59,800 | 9–12 months |
DVA Services for Veterans
Adelaide has a significant veteran population, particularly around Edinburgh and Keswick. DVA Gold and White card holders can access community nursing, home modifications, transport, and respite without going through My Aged Care.
DVA General Enquiries: 1800 555 254
RSL SA/NT (Adelaide): (08) 8232 2266
Hospital Geriatric Services
Adelaide's major hospitals have dedicated geriatric medicine and aged care assessment teams.
| Hospital | Location | Services | Phone |
|---|---|---|---|
| Royal Adelaide Hospital | Adelaide CBD | Geriatric Medicine, Falls Clinic, Memory Clinic, ACAT | (08) 7074 0000 |
| Flinders Medical Centre | Bedford Park | Geriatric Assessment, Rehabilitation, Falls Prevention, Orthogeriatrics | (08) 8204 5511 |
| Queen Elizabeth Hospital | Woodville South | Geriatric Medicine, Rehabilitation, Aged Care Assessment | (08) 8222 6000 |
| Lyell McEwin Hospital | Elizabeth Vale | Geriatric Assessment, Rehabilitation, Chronic Disease Management | (08) 8182 9000 |
| Modbury Hospital | Modbury | Geriatric Rehabilitation, Aged Care Transition, Outpatient Clinics | (08) 8161 2000 |
| Repatriation General Hospital | Daw Park | Veteran Health, Geriatric Rehabilitation, Pain Management, ACAT | (08) 8275 1000 |
Northern Suburbs
Salisbury, Elizabeth, Tea Tree Gully, Mawson Lakes, Modbury
Community & Social Support
- ●City of Salisbury Senior Programs — Social groups, gentle exercise, computer classes, and community bus outings for residents aged 55+. Low or no cost.
- ●City of Tea Tree Gully Seniors Services — Social clubs, tai chi, craft groups, and home library service for over-55s.
- ●Northern Carers Network — Support groups for carers of elderly parents, respite information, and referral services across northern Adelaide.
- ●Elizabeth Men's Shed — Social connection for retired men through woodworking, gardening, and community projects.
Home Care Providers
- ● Resthaven — Major SA provider. Home care, nursing, respite, day centres across northern suburbs. 1300 136 633
- ● ECH (Elderly Citizens Homes) — Home support, home care packages, social activities, and residential care. 1300 275 227
- ● Uniting Communities — Home care, disability support, meals, and social programs. 1300 008 000
Southern Suburbs
Marion, Morphett Vale, Noarlunga, Aberfoyle Park, Hallett Cove
Community & Social Support
- ●City of Marion Seniors Programs — Social groups, gentle exercise, art classes, and community bus outings. Free or low cost for over-55s.
- ●Noarlunga Community Centre — Seniors activities, crafts, exercise classes, and social morning teas. Volunteer transport to centre available.
- ●Southern Volunteering SA — Volunteer visiting programs for isolated seniors in southern Adelaide. Matched with friendly local volunteers.
- ●City of Onkaparinga Active Ageing — Walking groups, social clubs, digital literacy workshops, and community events across the south.
Home Care Providers
- ● ACH Group — South Australia's largest aged care provider. Home care, day programs, social inclusion, and residential care. Strong southern metro presence. 1300 224 268
- ● Helping Hand — Home care, respite, dementia support, and residential care. Active across southern suburbs. 1300 653 600
- ● Southern Cross Care SA & NT — Home support, community nursing, and residential aged care in Morphett Vale/Noarlunga. 1800 180 440
Eastern Suburbs
Burnside, Norwood, Campbelltown, Magill, Athelstone
Community & Social Support
- ●City of Burnside Seniors Programs — Walking groups, art classes, book clubs, and social lunches. Free for Burnside residents aged 55+.
- ●Campbelltown Seniors Club — Weekly social activities, monthly outings, exercise classes, and card mornings for over-55s.
- ●Norwood Payneham & St Peters Council — Gentle exercise programs, social groups, home library service, and community transport for seniors.
- ●Eastern Adelaide Community Hub — Digital literacy workshops, social morning teas, craft groups, and health information sessions for isolated seniors.
Home Care Providers
- ● Resthaven (Eastern) — Home care, nursing, day respite, and allied health across eastern Adelaide. 1300 136 633
- ● Lutheran Community Care — Home support, social programs, and community services. (08) 8269 2155
Western & Beach Suburbs
Henley Beach, Glenelg, West Torrens, Charles Sturt, Port Adelaide
Community & Social Support
- ●City of Charles Sturt Seniors Services — Social groups, gentle exercise, art workshops, community bus outings, and home maintenance assistance.
- ●Glenelg Community Centre — Seniors yoga, social lunches, craft mornings, and walking groups along the beach. All ages welcome.
- ●Port Adelaide Community Hub — Multicultural seniors programs, English conversation groups, social activities, and referral support for CALD communities.
- ●City of West Torrens Active Ageing — Exercise programs, social clubs, community transport, and volunteer visiting for isolated residents.
Home Care Providers
- ● ACH Group (Western) — Home care, social programs, and community nursing across western Adelaide. 1300 224 268
- ● Eldercare — Home care packages, community nursing, and residential care in western suburbs. (08) 8422 7100
- ● Anglicare SA — Home support, emergency assistance, and community programs. 1800 052 222
Transport Services
| Service | Coverage | Eligibility | Contact |
|---|---|---|---|
| Adelaide Metro Seniors Free | All metro bus/train/tram | SA Seniors Card holders, off-peak (9:01am–3pm weekdays & all weekends) | adelaidemetro.com.au |
| SA Taxi Subsidy Scheme (SATSS) | Adelaide metro & regional | Severe & permanent disability preventing public transport use | (08) 8343 2203 |
| Red Cross Community Transport | Adelaide metro | Aged care clients needing transport to medical appointments | 1800 733 276 |
| HACC Community Transport | Most council areas | CHSP-funded transport for shopping, medical, social outings | Via local council |
| SA Ambulance Non-Emergency | State-wide | Non-emergency patient transfer for mobility-limited patients | (08) 8274 0300 |
Technology & Monitoring
Personal Alarms
- ● MePACS (SA Ambulance) — 24/7 monitored pendant alarms. From $35/month. 1800 685 329
- ● Tunstall Healthcare — Medical alarms, GPS trackers, fall detection. From $30/month.
- ● CareAlert — Pendant + watch alarms with GPS tracking for wandering. From $39/month.
Telehealth & Remote Monitoring
- ● SA Health Virtual Care — Video consultations with hospital specialists. GP referral required. Growing across all SA Health hospitals.
- ● Country SA PHN Telehealth — Remote consultations for regional SA elderly who can't travel to Adelaide for specialist care.
- ● Kindly Call — Daily AI wellness check-in calls. Mood tracking, health monitoring, family alerts. Try free
Smart Home & Medication
- ● Webster-pak — Pre-packed medication sachets from local pharmacies. Most Adelaide pharmacies offer this free.
- ● MedAdvisor — Medication reminder app synced with pharmacy. Refill alerts and dose tracking.
- ● IntelliCare — Smart home sensors detecting movement patterns, door openings, and routine changes.
Digital Inclusion Programs
- ● Be Connected — Free digital skills for over-50s. Courses at libraries across Adelaide. beconnected.esafety.gov.au
- ● Tech Savvy Seniors SA — Local government-run workshops on smartphones, tablets, and internet safety across Adelaide councils.
- ● Telstra Learning Centres — Free one-on-one tech help at Telstra stores. Booking recommended.
Emergency Contacts
| Service | Phone | Hours |
|---|---|---|
| Emergency (Ambulance, Fire, Police) | 000 | 24/7 |
| HealthDirect | 1800 022 222 | 24/7 |
| Mental Health Triage SA | 13 14 65 | 24/7 |
| Elder Abuse Helpline SA | 1800 372 310 | Mon–Fri 9am–5pm |
| Crisis Care SA | 13 16 11 | 24/7 |
| Lifeline | 13 11 14 | 24/7 |
| Beyond Blue | 1300 22 4636 | 24/7 |
| Dementia Helpline | 1800 100 500 | 24/7 |
| Carer Gateway | 1800 422 737 | Mon–Fri 8am–5pm |
| Poisons Information Centre | 13 11 26 | 24/7 |
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