Perth Directory
Elderly Care Services in Perth
Western Australia has over 420,000 people aged 65 and older, with Perth home to the vast majority. Finding the right services can feel overwhelming.
This is a comprehensive, region-by-region guide to every government program, hospital service, community resource, and technology option available to elderly Western Australians and their families in 2026.
Government Programs
My Aged Care (National Gateway)
The starting point for all government-funded aged care. Call to arrange an assessment for Home Care Packages (HCP) or the Commonwealth Home Support Programme (CHSP).
Phone: 1800 200 422 (Mon–Fri 8am–8pm, Sat 10am–2pm)
WA-specific ACAT teams are based at major hospitals including Royal Perth, Sir Charles Gairdner, and Fiona Stanley.
Commonwealth Home Support Programme (CHSP)
Entry-level support for people who need a small amount of help to stay at home. Includes domestic assistance, social support, transport, meals, nursing, and allied health.
- Low or no cost (fees are capped and income-tested)
- No waiting list in most Perth metro areas for basic services
- Assessment via My Aged Care (Regional Assessment Service)
- WA providers: Baptistcare, Amana Living, Brightwater, MercyCare, Juniper
Home Care Packages (HCP)
Four levels of coordinated care for people with more complex needs.
| Level | Support | Annual Budget | WA Wait Time |
|---|---|---|---|
| 1 | Basic care needs | $10,300 | 1–3 months |
| 2 | Low-level care | $18,100 | 3–6 months |
| 3 | Intermediate care | $39,400 | 6–9 months |
| 4 | High-level care | $59,800 | 9–12 months |
DVA Services for Veterans
Perth has a large veteran population. DVA Gold and White card holders can access community nursing, home modifications, transport, and respite without going through My Aged Care.
DVA General Enquiries: 1800 555 254
RSL WA (Perth): (08) 9387 1213
Hospital Geriatric Services
Perth's major hospitals have dedicated geriatric medicine and aged care assessment teams.
| Hospital | Location | Services | Phone |
|---|---|---|---|
| Royal Perth Hospital | Perth CBD | Geriatric Medicine, Falls Clinic, Memory Clinic | (08) 9224 2244 |
| Sir Charles Gairdner | Nedlands | Geriatric Assessment, Rehabilitation, ACAT | (08) 6457 3333 |
| Fiona Stanley Hospital | Murdoch | Geriatric Medicine, Orthogeriatrics, Falls Prevention | (08) 6152 2222 |
| Joondalup Health Campus | Joondalup | Geriatric Assessment, Rehabilitation | (08) 9400 9400 |
| Armadale Health Service | Armadale | Aged Care, Rehabilitation, ACAT | (08) 9391 2000 |
| Osborne Park Hospital | Stirling | Aged Care & Rehabilitation | (08) 9346 8000 |
Northern Suburbs
Joondalup, Wanneroo, Stirling, Balcatta to Two Rocks
Community & Social Support
- ●City of Joondalup Seniors Programs — Social groups, exercise classes, computer training, and outings for residents aged 55+. Free or low-cost.
- ●Wanneroo Community Men's Shed — Social connection for retired men through woodworking, gardening, and community projects.
- ●MercyCare (Joondalup) — Home care, social support, meals on wheels, and respite. CHSP and HCP provider.
- ●Stirling Community Centres — Tai chi, gentle exercise, social mornings, and volunteer visiting programs for isolated seniors.
Home Care Providers
- ● Baptistcare — Major WA provider. Home care, nursing, meals, social support. 1300 275 227
- ● Amana Living — Home care, day centres, residential care across northern suburbs. 1300 262 661
- ● Juniper — Community care, allied health, and specialist dementia support. 1300 313 000
Southern Suburbs
Fremantle, Cockburn, Melville, Rockingham, Mandurah
Community & Social Support
- ●City of Melville Seniors Services — Social groups, gentle exercise, tech help, and home library service. Ages 55+.
- ●Fremantle Multicultural Centre — Culturally sensitive aged care support, social programs, and CALD interpreter services.
- ●Rockingham Senior Citizens Centre — Daily activities, meals, social clubs, and monthly outings for local seniors.
- ●Mandurah Seniors & Community Centre — Art classes, exercise, computer club, and social lunches. Volunteer transport available.
Home Care Providers
- ● Brightwater Care Group — Home care, rehabilitation, disability, and residential. Strong southern metro presence. 1300 223 968
- ● Southern Cross Care WA — Home support, day therapy, and residential care in Rockingham/Mandurah. 1300 669 189
- ● Hall & Prior — Home care and residential aged care across Perth south. (08) 9316 8600
Eastern Suburbs & Hills
Midland, Kalamunda, Mundaring, Armadale, Gosnells
Key Services
- ●City of Kalamunda Aged & Disability Services — Home maintenance, garden help, social support, transport, and Meals on Wheels for Hills residents.
- ●Midland Junction Community Centre — Seniors programs, gentle exercise, social morning teas, and digital literacy workshops.
- ●Armadale Community Health — Aged care nursing, falls prevention clinics, podiatry, and chronic disease management.
- ●Mundaring Sharing Inc — Emergency relief, social support, and referrals for isolated seniors in the Hills. Volunteer-run.
Western & Coastal Suburbs
Cottesloe, Claremont, Nedlands, Subiaco, Scarborough
Key Services
- ●Town of Claremont Seniors Programs — Social groups, gentle exercise, library events, and community transport for appointments.
- ●City of Nedlands Seniors Services — Home library, social groups, Seniors Week events, and referral support.
- ●Subiaco Community Centre — Art classes, gentle yoga, tech help, and morning tea socials for over-55s.
- ●Cottesloe Seniors Group — Weekly social activities, beach walks, and community lunches for coastal residents.
Transport Services
| Service | Coverage | Eligibility | Contact |
|---|---|---|---|
| Transperth Seniors Free Travel | All metro bus/train/ferry | WA Seniors Card holders, 9am–3:30pm & after 7pm weekdays | transperth.wa.gov.au |
| WA Taxi User Subsidy Scheme | Perth metro & regional | Severe & permanent disability preventing public transport use | (08) 9482 1000 |
| Red Cross Community Transport | Perth metro | Aged care clients needing transport to medical appointments | 1800 733 276 |
| HACC Community Transport | Most council areas | CHSP-funded transport for shopping, medical, social outings | Via local council |
| St John Ambulance Patient Transfer | State-wide | Non-emergency medical transport for mobility-limited patients | (08) 9334 1222 |
| Volunteer Task Force | Perth metro | Gardening, home maintenance, and transport for aged/disabled | (08) 9318 5700 |
Technology & Monitoring
Personal Alarms
- ● MePACS (St John) — 24/7 monitored pendant alarms. From $35/month. 1800 685 329
- ● Tunstall Healthcare — Medical alarms, GPS trackers, fall detection. From $30/month.
- ● CareAlert — Pendant + watch alarms with GPS tracking for wandering. From $39/month.
Telehealth & Remote Monitoring
- ● Silver Chain Telehealth — Remote clinical monitoring for chronic conditions. GP referral required.
- ● WA Country Health Service Telehealth — Video consultations with specialists for regional WA.
- ● Kindly Call — Daily AI wellness check-in calls. Mood tracking, health monitoring, family alerts. Try free
Smart Home & Medication
- ● Webster-pak — Pre-packed medication sachets from local pharmacies. Most pharmacies in Perth offer this free.
- ● Medmate — Medication delivery service with pharmacist check-ins. Perth metro delivery.
- ● IntelliCare — Smart home sensors detecting movement patterns, door openings, and routine changes.
Digital Inclusion Programs
- ● Be Connected — Free digital skills for over-50s. Courses at libraries across Perth. beconnected.esafety.gov.au
- ● Tech Savvy Seniors WA — Local government-run workshops on smartphones, tablets, and internet safety.
- ● Telstra Learning Centres — Free one-on-one tech help at Telstra stores. Booking recommended.
Emergency Contacts
| Service | Phone | Hours |
|---|---|---|
| Emergency (Ambulance, Fire, Police) | 000 | 24/7 |
| HealthDirect | 1800 022 222 | 24/7 |
| Mental Health Emergency Response Line | 1300 555 788 | 24/7 |
| Elder Abuse Helpline WA | 1300 724 679 | Mon–Fri 8:30am–4:30pm |
| Crisis Care (WA) | (08) 9223 1111 | 24/7 |
| Lifeline | 13 11 14 | 24/7 |
| Beyond Blue | 1300 22 4636 | 24/7 |
| Dementia Helpline | 1800 100 500 | 24/7 |
| Carer Gateway | 1800 422 737 | Mon–Fri 8am–5pm |
| Poisons Information Centre | 13 11 26 | 24/7 |
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