Brisbane

Elderly Care Services in Brisbane: A Complete Guide for Families (2026)

A comprehensive guide to every elderly care service across Greater Brisbane — from government-funded programs to private providers, organised by region. Whether your parent lives in inner Brisbane, the Northside, Southside, Bayside, or the western corridor, this directory covers what's available near them.

Last updated: March 2026 | Sources: ABS Census 2021, Queensland Government, Brisbane City Council, Metro South Health, Metro North Health

Government & Funded Services

Federally and state-funded programs are the foundation of aged care in Brisbane. Most require an assessment before services begin, but the process is free and usually takes 2–6 weeks.

Service	What It Provides	Contact	Eligibility
My Aged Care	National entry point for all government-funded aged care. Arranges assessments, connects to local providers, manages Home Care Packages. Start here for everything.	1800 200 422	65+ (50+ for Aboriginal/Torres Strait Islander peoples)
DVA Community Nursing	Department of Veterans' Affairs funds in-home nursing, personal care, domestic help, and community transport for eligible veterans and war widows/widowers. Brisbane has a large veteran population, particularly in the Ipswich corridor.	1800 555 254	Veterans with Gold or White Card
CHSP (Commonwealth Home Support Programme)	Entry-level support for older Australians who need help to remain at home. Covers domestic assistance, personal care, meals, social support, transport, nursing, allied health, and home modifications. Small client contributions apply.	Via My Aged Care	65+ assessed as needing entry-level support (RAS assessment)
Home Care Packages (Levels 1–4)	Coordinated packages of care for higher-needs clients. Level 1 ($9,500/yr) to Level 4 ($57,000/yr). Consumer-directed — you choose your provider and services. Covers personal care, nursing, allied health, assistive technology, transport, and more.	Via My Aged Care	Assessed by ACAT as needing coordinated care
NDIS (National Disability Insurance Scheme)	For people under 65 with permanent and significant disability. Covers personal care, community access, assistive technology, home modifications, and support coordination. Participants who turn 65 can choose to remain on NDIS.	1800 800 110	Under 65 with permanent disability; existing participants may remain after 65

Tip: Start with My Aged Care even if you're unsure of eligibility. They will arrange a free assessment (ACAT or RAS) and connect your parent to available services in their area. Phone lines open Monday to Friday, 8am–8pm and Saturday 10am–2pm.

Hospital & Health Services

Brisbane's major hospitals have dedicated geriatric medicine departments. A GP referral is usually required for outpatient clinics, but emergency departments accept walk-ins for acute presentations.

Royal Brisbane & Women's Hospital — Geriatric Medicine

Herston

Queensland's largest public hospital. Comprehensive geriatric assessment unit, Geriatric Evaluation and Management (GEM) ward, falls prevention clinic, memory and cognitive assessment clinic, and Hospital in the Home program for elderly patients. Runs the Older Persons' Acute Assessment Unit for rapid ED assessment of seniors.

Geriatric Rehab: Brighton Health Campus (Sandgate) — subacute rehabilitation for older adults post-surgery or stroke.

Phone: (07) 3646 8111

Princess Alexandra Hospital — Aged Care

Woolloongabba

Major tertiary referral hospital with a dedicated Geriatric Medicine Department. Services include inpatient geriatric assessment, orthogeriatrics (hip fracture care), geriatric oncology support, and the PA Transition Care Program for patients leaving hospital who need bridging support before returning home.

Referral: GP referral to outpatient clinics. ED for acute presentations.

Phone: (07) 3176 2111

Mater Hospital — Older Persons' Health

South Brisbane

Mater Health Services operates geriatric assessment and rehabilitation programs. The Mater Older Persons' Mental Health Service provides specialist psychiatric care for elderly patients with dementia-related behavioural issues, depression, and late-life psychosis. Strong palliative care program for end-of-life support.

Referral: GP referral required. Emergency via Mater Adult Emergency.

Phone: (07) 3163 8111

QEII Jubilee Hospital — Geriatric Rehabilitation

Coopers Plains

Specialist geriatric rehabilitation facility serving south Brisbane. Inpatient rehabilitation following falls, hip fractures, stroke, and deconditioning. Also provides outpatient falls prevention programs, continence clinics, and the Older Persons' Evaluation and Rehabilitation Ambulatory (OPERA) service for community-dwelling seniors.

Referral: Via GP or transferred from acute hospital.

Phone: (07) 3275 7111

Note: Public hospital outpatient clinics typically have waitlists of 4–12 weeks in Brisbane. If the situation is urgent, ask the GP for a “Category 1 — Urgent” referral or present to the emergency department. Queensland Health also operates the Older Persons' Mental Health Service across both Metro North and Metro South HHSs for specialist psychiatric assessment of elderly patients.

Community Programs by Region

Brisbane City Council is Australia's largest local government area, but aged care services are delivered by a mix of council programs, not-for-profit providers, and state-funded community health services. Here's what's available in each part of Greater Brisbane.

Inner Brisbane & South Bank

CBD, Fortitude Valley, West End, Kangaroo Point

Brisbane City Council — Community & Aged Care Services: Brisbane City Council delivers in-home support, domestic assistance, personal care, social support groups, and community transport across the entire LGA. Inner-city seniors can access planned activity groups at community centres in West End, New Farm, and Spring Hill. The Council's Active and Healthy program offers free fitness and social programs specifically for residents aged 60+.
Phone: (07) 3403 8888

Blue Care (UnitingCare) — Inner Brisbane: One of Queensland's largest aged care providers. Delivers Home Care Packages, CHSP services, Meals on Wheels, and social support across inner Brisbane. Bilingual support workers available for Mandarin, Cantonese, and Vietnamese-speaking seniors. Blue Care also operates residential aged care at Fortitude Valley and Auchenflower.
Phone: 1300 550 584

Uniting Care Community — South Brisbane Hub: Provides carer support, social groups for isolated seniors, financial counselling, and the Lifeline Community Recovery program for seniors experiencing grief, loss, or life transitions. Walk-in service at the Uniting Care hub in Woolloongabba.
Phone: 1300 883 537

Local feature: Inner Brisbane has the highest density of allied health services in Queensland. Seniors can access bulk-billed podiatry, physiotherapy, and dietetics through Metro South Health community health centres at Princess Alexandra and Woolloongabba.

Northside

Redcliffe, Chermside, Aspley, Nundah, Sandgate

COTA Queensland (Council on the Ageing): Queensland's peak body for older people. Operates the Seniors Enquiry Line, runs elder abuse prevention programs, coordinates Seniors Week events across Brisbane's northside, and provides free information sessions on aged care rights, advance health directives, and financial planning for retirement. Strong presence in the Chermside/Aspley corridor.
Phone: (07) 3316 2999

PresCare (Churches of Christ Queensland) — North Brisbane: Delivers in-home aged care, respite services, and social support across the northside. Operates residential aged care at Chermside, Aspley, and Sandgate. Their community programs include gentle exercise groups, men's social groups, and weekly outings to local attractions. PresCare also provides transition care for patients leaving RBWH.
Phone: 1800 777 474

Bolton Clarke — North Brisbane: Major not-for-profit provider delivering Home Care Packages, CHSP services, nursing, allied health, and social support across the Redcliffe Peninsula, North Lakes, and Caboolture corridor. Bolton Clarke's nurse-led model means registered nurses coordinate care and conduct regular home visits to assess changing needs.
Phone: 1300 228 000

Local feature: The Redcliffe Peninsula has one of the highest proportions of retirees in Greater Brisbane. Brighton Health Campus (Metro North Health) operates a dedicated geriatric rehabilitation unit and outpatient falls clinic at Sandgate — one of the best-equipped facilities in the northern corridor.

Southside

Mt Gravatt, Sunnybank, Logan, Beenleigh

Diversicare — Multicultural Aged Care (Sunnybank/Logan): Specialist multicultural aged care provider serving Brisbane's south. Delivers Home Care Packages and community support with bilingual staff for Vietnamese, Chinese (Mandarin and Cantonese), Korean, and Hindi-speaking seniors. Runs culturally specific planned activity groups including mahjong mornings, tai chi classes, and traditional cooking programs. Essential service for the Sunnybank and Logan multicultural communities.
Phone: (07) 3345 6677

OzCare — South Brisbane & Logan: Major Queensland-based aged care provider. Delivers in-home care, Meals on Wheels, personal care, nursing, and social support across Mt Gravatt, Upper Mt Gravatt, Rochedale, and Logan. OzCare's community centres in Woodridge and Logan Central host weekly seniors' morning teas, gentle exercise, and health education sessions.
Phone: 1800 692 273

Access Community Services — Logan: Specialist provider for culturally diverse communities in the Logan area. Delivers aged care support, social groups, transport assistance, and the Community Visitors Scheme — where volunteers visit isolated elderly people in their homes or residential care. Strong connections with Pacific Islander, African, and South Asian elderly communities.
Phone: (07) 3208 8700

Local feature: Brisbane's southside has the most culturally diverse elderly population in Queensland. The Sunnybank/Runcorn area has the highest concentration of Chinese-speaking seniors, while Logan has significant Vietnamese, Pacific Islander, and African elderly communities. Always ask providers about language-specific support workers and culturally appropriate meal services.

Bayside & Redlands

Cleveland, Capalaba, Wynnum, Manly, Victoria Point

RSL Care (Bolton Clarke RSL Division) — Bayside: Delivers veteran-focused and general aged care services across the Bayside region. In-home care, respite, social support, and community transport. RSL Care operates retirement villages at Redland Bay and Wynnum and provides veteran-specific programs including commemorative social events and veteran peer support groups.
Phone: 1300 228 000

Wesley Mission Queensland — Bayside & Redlands: Delivers Home Care Packages, domestic assistance, personal care, meal delivery, and social support across Cleveland, Capalaba, Wellington Point, and Victoria Point. Wesley Mission runs the Community Companions program — trained volunteers who visit isolated seniors weekly for companionship and social connection.
Phone: 1800 448 448

Redland City Council — Community Care: Delivers council-funded aged care services including domestic assistance, home maintenance, social support groups, and community transport. The Redlands Coast Seniors program coordinates monthly seniors' events at libraries and community centres. Redland Council also operates the IndigiScapes Centre with therapeutic gardening programs popular with older residents.
Phone: (07) 3829 8999

Local feature: The Bayside/Redlands area has a higher-than-average proportion of retirees, particularly around Victoria Point and Redland Bay. Many are former Wynnum-Manly residents who “downsized” further east. The region benefits from Redland Hospital's geriatric assessment team and strong community health services, but some outlying areas (North Stradbroke Island, Russell Island) face significant access challenges.

Western Suburbs

Indooroopilly, Kenmore, Ipswich Corridor, Springfield

Anglicare Southern Queensland — Western Brisbane & Ipswich: Major not-for-profit provider delivering Home Care Packages, in-home support, respite care, and social support across the western corridor from Indooroopilly to Ipswich. Anglicare operates residential aged care at Sinnamon Park and Forest Lake and runs weekly planned activity groups and gentle exercise classes at community centres in Kenmore, Chapel Hill, and Springfield.
Phone: 1300 114 397

Churches of Christ Care — Western Corridor: Delivers community care, residential aged care, and retirement living across the Ipswich, Springfield, and Greater Brisbane western suburbs. Their in-home care program covers personal care, domestic assistance, nursing, and medication management. The Churches of Christ community centres in Ipswich and Bundamba host regular seniors' social groups, craft programs, and health education sessions.
Phone: 1800 777 474

Ipswich City Council — Community & Seniors Services: Delivers council-run aged care support including domestic assistance, community transport, and social programs. The Ipswich 60 and Better program is one of Queensland's largest council-run seniors programs, with weekly activities at 15+ venues including Brassall, Riverview, Goodna, and Springfield. Programs include tai chi, walking groups, art classes, and technology skills workshops.
Phone: (07) 3810 6666

Local feature: The Ipswich corridor is one of Queensland's fastest-growing regions with an ageing established population alongside new development. Ipswich Hospital has recently expanded its geriatric assessment team, and the West Moreton Health region has invested in new community health centres at Springfield and Ripley. The western suburbs benefit from strong not-for-profit presence but can face longer waitlists for Home Care Packages due to rapid population growth.

Technology & Monitoring Services

Technology-based options available to Brisbane seniors. Many can be funded through Home Care Packages or the CHSP assistive technology stream.

Service	Type	Cost	Brisbane Notes
MePACS	Personal alarm pendant with 24/7 response centre	$30–50/mo + pendant	Operated by St John Ambulance. Strong metro Brisbane coverage. GPS-enabled pendant option available for seniors who leave the house. Phone: 1800 685 329
VitalCALL	Personal alarm with automatic fall detection	$25–45/mo + pendant	Tunstall Healthcare — Australia's largest connected care provider. Automatic fall detection pendant available. Brisbane service centre in Bowen Hills. Phone: 1800 100 333
CareAlert	Smart home sensors and passive monitoring	$50–150 setup + $20–40/mo	Motion sensors, door sensors, and bed sensors detect routine changes. No wearable required — good for seniors who refuse pendants. Alerts family if patterns change (e.g., kettle not boiled by 9am). Particularly useful for early-stage dementia.
Tunstall Connected Care	Telehealth monitoring hub + vital signs	$40–80/mo (often HCP-funded)	Connected health hub monitors blood pressure, blood glucose, weight, and SpO2 from home. Data sent to care coordinators. Commonly funded through Level 3–4 Home Care Packages. Brisbane office supports setup and training. Phone: 1800 100 333
Kindly Call	AI daily companion phone calls with family reporting	From $1/week	Australian-based. Daily conversational calls (3–10 min) with mood monitoring, health trend tracking, and emergency detection. Family dashboard with call summaries. Works on any phone — landline or mobile, no equipment needed. Brisbane phone: (07) 3106 8880

Funding tip: Assistive technology including personal alarms, monitoring services, and telehealth devices can be funded through Home Care Packages (Levels 1–4) and the CHSP assistive technology stream. Ask your aged care provider or call My Aged Care on 1800 200 422 to discuss funding options.

Transport for Elderly in Brisbane

Transport is often the biggest barrier to accessing services and maintaining independence. Brisbane has several options specifically for older and mobility-impaired residents.

TransLink Seniors Go Card

50% off all fares on buses, trains, ferries, and trams across South East Queensland. Seniors Card holders pay concession fares with a daily cap. Free travel on select days during Queensland Seniors Month (August).

Eligibility: Queensland Seniors Card holders (65+, or 60+ if receiving Centrelink payments).

How to get: Apply for Seniors Card at 13 13 91, then register go card at translink.com.au.

Council Community Transport

Brisbane City Council and surrounding councils operate community transport services for medical appointments, shopping trips, and social outings. Usually door-to-door with trained drivers. Small contribution ($5–15 per trip) for assessed clients.

Eligibility: Residents assessed through My Aged Care. Some services accept self-referrals for short-term transport needs.

How to access: Brisbane City Council: (07) 3403 8888. Or contact your parent's Home Care Package provider directly.

RSL Transport & Veteran Services

RSL Queensland operates volunteer driver services for veterans and war widows/widowers, particularly for medical appointments at Greenslopes Private Hospital and PA Hospital veteran clinics. DVA-funded transport also available through Taxi Subsidy Scheme.

Eligibility: Veterans with DVA Gold or White Card. War widows/widowers with DVA concessions.

Contact: RSL Queensland: 13 46 78. DVA transport: 1800 555 254.

NDIS & DVA Transport Funding

NDIS participants under 65 can receive transport funding in their plan for travel to appointments, work, and community activities. DVA Gold Card holders can access subsidised taxi travel and the Booked Car with Driver scheme for non-emergency medical transport.

NDIS: 1800 800 110. Under 65 only. Transport must be in the participant's plan.

Taxi Subsidy: Queensland Taxi Subsidy Scheme provides 50% subsidy (capped per trip). Apply via 13 19 40 (TMR).

Emergency Contacts for Brisbane

Keep these numbers accessible. Consider printing this section and placing it near your parent's phone.

000

Emergency (Police, Fire, Ambulance)

Life-threatening emergencies. Free from any phone including mobiles without credit. Queensland Ambulance Service will respond.

13 HEALTH (13 43 25 84)

13 43 25 84

Free health advice from registered nurses, 24 hours, 7 days. Queensland's equivalent of NURSE-ON-CALL. Interpreter service available. Ideal for “should we go to hospital?” questions.

Lifeline

13 11 14

24/7 crisis support and suicide prevention. For anyone in emotional distress — seniors or their carers. Also available via text (0477 13 11 14).

Elder Abuse Helpline (QLD)

1300 651 192

Queensland's Elder Abuse Prevention Unit. Free, confidential support for older people experiencing abuse, neglect, or financial exploitation. Also for concerned family members or neighbours.

Poisons Information

13 11 26

24/7 advice on accidental poisoning, medication overdoses, and chemical exposure. Critical for elderly patients who may accidentally double-dose medications.

Beyond Blue

1300 22 4636

Support for anxiety, depression, and suicide prevention. Open 24/7. Beyond Blue runs specific programs for older Australians experiencing mental health challenges related to isolation, grief, or chronic illness.

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