Someone to Call My Elderly Mum Every Day

If you want to know Mum is okay each day but you cannot ring every single day yourself, you have more options than you might think. This guide compares the five main ones, with the honest limits of each, so you can build something that keeps going.

Most families end up combining two or three: a steady daily call as the base, with family and friends ringing when they can.

Start your free 7-day trial

No credit card needed.

First, decide what the daily call is for

Families usually want one or more of three things from a daily call: company for Mum, a regular sign that she is up and going about her day, and early notice of small changes, such as poor sleep, low mood or skipped meals. Being clear on which matters most helps you pick. Company is best from people she knows. Regularity is where rosters and volunteers tend to struggle, because life gets in the way. Noticing change over time needs someone to keep notes, which is hard to do across five different callers.

It also helps to ask Mum what she would like. Some mothers love a morning chat. Others would rather an early evening call once the day is done. Some are happy with a short hello, and some want twenty minutes. Whatever you choose will last longer if it fits her routine.

The five options, compared honestly

1. A family phone roster

Split the week between siblings, grandchildren and in-laws so each person owns one or two days. Put it in a shared calendar or group chat with a clear rule: if you cannot make your day, swap it before the day, not after. Rosters are free and Mum hears familiar voices. The weak point is drift. After a few months people get busy, calls slip to the evening, then to the next day, and nobody notices a gap because everyone assumes someone else rang.

Try this: Pick a fixed time window for each call, and have one person check the chat each evening to confirm the day’s call happened.

2. Friends, neighbours and her own networks

Mum may already have people who would happily ring more often: a friend from church, bowls or the local club, a neighbour, a former colleague. Sometimes they just need to be asked. A simple arrangement such as two friends who ring each other every morning can suit people who dislike the idea of being checked on, because it feels mutual.

Try this: Ask Mum who she enjoys talking to, then ask that person directly whether a regular call would suit them too.

3. Volunteer phone programs

Community programs such as Red Cross Telecross and Friends for Good offer regular calls from volunteers, and many local councils run social support programs. These calls are often warm and personal. Availability, eligibility and waiting times differ by area, and volunteer schedules may not suit a set daily time.

Try this: Ring My Aged Care on 1800 200 422 to ask what is available near Mum, or contact the programs directly.

4. Paid carers and home support

If Mum also needs help with shopping, cleaning or personal care, a home support provider can include a short phone call or visit. This is the most hands-on option. It is also the most expensive and needs an assessment or private arrangement, so it is usually more than a family needs if the main goal is simply a daily hello.

Try this: If Mum is approved for aged care services, ask her provider what social support can be included.

5. A daily check-in call service

Kindly Call rings Mum at the same time every day on her existing landline or mobile. A friendly AI caller asks how she is, chats about her day and listens. After each call, family can read a short summary in the dashboard, including how she said she was feeling and anything she mentioned, such as a doctor’s appointment or not sleeping well. Calls happen every day, including weekends and the days the roster falls over.

Try this: Use it as the steady base, then let family calls be the fun ones.

A setup that tends to last

Talk to Mum first. Frame it around your worry, not her ability: “I would feel better knowing you are going well each day.”
Set one daily call at a fixed time that suits her, from a service or a very reliable person.
Add a light family roster on top, with no pressure to ring every day.
Agree who looks at the daily summary or roster chat, and what they do if a call was missed (usually: ring Mum, then a neighbour).
Keep emergency arrangements separate. A daily call is not an alarm. If Mum is at risk of falls, look at a personal alarm, and make sure she knows to ring 000 in an emergency.
Review after a month. Ask Mum what she enjoys and what feels like a chore, and adjust.

How Kindly Call fits, and what it does not do

Kindly Call is a daily wellness check-in call. It rings Mum on the phone she already has, at the time you choose, and has a friendly conversation. Nothing needs to be installed and she does not need a smartphone. You get a written summary of each call in the family dashboard, so brothers, sisters and anyone else you add can see the same notes instead of passing messages around.

It is not a medical alarm and it is not an emergency service. It does not detect falls and it does not ring 000. If a call goes unanswered, that is noted in the call summary so family can follow up. Keep a personal alarm or other arrangements in place if Mum needs them.

If Mum is lonely as well as living alone, the daily call can be a small, reliable part of her day, but it works best alongside real people. Encourage her clubs, visits and family calls too.

See if Mum likes it before you decide

Set up takes a few minutes: Mum’s name, her phone number and a call time. Try it for a week and read the summaries.

Start your free 7-day trial

7-day free trial, no credit card needed.

Frequently asked questions

Is there a service that will call my elderly mum every day?

Yes. Options include volunteer phone programs such as Red Cross Telecross and Friends for Good, check-in calls arranged through your local council or community services, and daily check-in call services like Kindly Call, which rings Mum at the same time each day on her existing phone and gives family a written summary of each call.

How do I get volunteer phone calls for my mum?

Start with My Aged Care on 1800 200 422 and ask about social support and phone-based programs in her area. You can also contact Red Cross Telecross, Friends for Good or your local council’s community services team directly. Places and waiting times vary by area.

Will Mum mind getting a call from an AI caller?

Many older people are fine once they know the call is coming and what it is for. Tell Mum ahead of time, explain that you set it up so you know she is going well, and agree to try it for a week. If she does not like it, you can stop it.

What happens if Mum does not answer the daily call?

With Kindly Call, an unanswered call is noted in the family call summary so you know to ring her yourself. Kindly Call is not an emergency service. Keep your own arrangements in place, such as a personal alarm, and call 000 in an emergency.

Can a daily call replace family phone calls?

It should not. A daily check-in call works best as a steady base on the days family cannot ring, so the calls from you and the rest of the family can be relaxed conversations rather than welfare checks.

How much does a daily call service cost?

Kindly Call has a 7-day free trial with no credit card needed, so you can see whether Mum likes the calls before deciding anything. Volunteer programs are generally free. Paid carer visits are charged by the provider.

If you are finding it hard to cope, Lifeline is available on 13 11 14.

Give Them Connection. Give Yourself Peace of Mind.

Start your free 7-day trial today. No credit card required.

Start Free Trial Prefer to talk? Call us

Free 7-day trial · Any phone, landline or mobile · No lock-in contract