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Feature Guide

Twice-Daily Check-In Calls: Morning and Evening

For some families, one call a day isn’t quite enough. A morning call confirms your parent got up and through the night safely; an evening call confirms they’ve eaten, taken their medication, and are settled before a long night alone.

Here is who benefits from two calls a day, how the morning and evening checks differ, and how to set it up.

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The morning call

Confirms they woke and got up safely after a night alone, the highest-risk window. Checks how they slept, how they’re feeling, and prompts the morning medication. If it goes unanswered, you’re alerted while there’s still time to act.

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The evening call

Confirms they’ve had dinner, taken evening medication, and are okay heading into the night. A reassuring last point of contact, and for those who get anxious or confused in the evening, a calming, familiar voice.

Who benefits from two calls a day

Recently discharged from hospital and in the high-risk recovery window
Frail or at high fall risk, where a long gap between checks feels too long
On time-critical medication morning and night
Prone to evening anxiety, confusion or sundowning
Recently widowed, where the long evening alone is hardest
Living a long way from family, where you want bookend reassurance

How to set it up

Twice-daily calls are available on our daily-call plans, you simply choose two call times that suit your parent’s routine (for example 9am and 6pm). Both calls appear in your family dashboard with their own summaries, so you get a morning and an evening picture each day. As always, there’s a 7-day free trial, no credit card, and no lock-in.

Not sure if you need one call or two? Start with the free trial.

See a week of reports, then adjust the frequency to match what your parent actually needs.

Start Free 7-Day Trial →

Give Them Connection. Give Yourself Peace of Mind.

Start your free 7-day trial today. No credit card required.

Free 7-day trial · Any phone, landline or mobile · No lock-in contract